Aatrox Communications - Notice history

We have been made aware that SIP trunks are "Flapping" and users are unable to make or receive calls across the nsip.aatroxcommunications.com.au. This appears to be a core network fault with one of our Tier 1 providers. Our upstream carrier is aware of the issue and is working to resolve this now.

Please be advised that we have received reports of an NBN outage affecting customers in VIC, WA, QLD and NT. Our upstream carrier is aware of the outrage and working to resolve it. We will keep you updated on when we know more.

We have received reports that customers cannot make outbound calls and getting a 404 error from our upstream carrier. Our upstream carrier is currently investigating this and we will provide an update as soon as we have one

Hello, Aatrox Communications and many other ISPs both in AU and internationally have started seeing a couple of DrayTek CVE's being exploited over the last ~24 hours. More info can be found here: https://www.draytek.com/about/security-advisory/buffer-overflow-vulnerabilities-(cve-2024-51138-cve-2024-51139) https://www.draytek.com/about/security-advisory/denial-of-service,-information-disclosure,-and-code-execution-vulnerabilities It's important that if you are using a Draytek router you update the firmware to patch the vulnerabilities as soon as possible. Draytek router firmware can be found here - https://www.draytek.com/support/resources/routers#version Instructions on updating firmware can be found here- https://www.draytek.co.uk/support/guides/kb-firmwareupgrade-webui Once patched, check that Remote Management and router-side VPNs are turned off. 1) Disable Remote Management by going to [System Maintenance] > [Remote Management]. 2) Disable SSL VPN Service by going to [VPN and Remote Access] > [Remote Access Control]. 3) Reboot the router and reconnect the WAN cable. 4) Monitor the connection to see if the WAN remains stable. If you need help, please reach out to our support team.