Our upstream carrier vocus has identified a service disruption affecting Vocus Transmission services located between Sydney, NSW and Brisbane, Queensland on SB1 route due to a potential fibre issue.
Their engineering teams are actively investigating the issue and working to restore affected services as quickly as possible. Further updates will be provided as they become available.
1) 9 Oct 2026, 01:02 am
Vocus T3 transmission team have confirmed a fibre break between the Somersby (SOMR) and Northville (NORV) CEVs. Our field technician has attended the fault location and successfully identified the exact point of failure. Initial investigations indicate the cable damage is likely the result of vandalism. Fibre contractors and civil crews have been engaged.
2) 9 Oct 2026, 01:32 am
Fibre contractors have been engaged and are expected to arrive on site at approximately 02:00 AEST on 09/10/2026. Upon arrival, they will commence restoration activities to facilitate service restoration.
3) 9 Oct 2026, 02:55 am
Restoration works have been suspended overnight due to site access and safety constraints and will recommence at first daylight.
4) 9 Oct 2026, 07:23 am
Fibre technicians have arrived at the fault location and commenced fibre preparation works. To work on a fix for this incident.
