Aatrox Communications - UFB - Northpower Whangārei – Incident details

The Northpower handover has been stable since the fix was implemented, resolving incident now.

The physical issue appears to be resolved, and traffic on the handover link is now looking healthy.

We’ll continue to closely monitor the situation until we receive full confirmation from our upstream providers.

If you’re still experiencing any issues, please check your equipment and contact our support team as usual so we can assist further.

Field techs have been dispatched to troubleshoot the physicals further we should have another update in 15-20 minutes.

Upstream has identified a problem, and engineers are working on a fix. No ETR just yet, we will update as more details come from upstream.