Aatrox Communications - Outbound SMS messages failing – Incident details

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Outbound SMS messages failing

ResolvedDegraded performance1 hour 23 minutes

Affected

Australia

Degraded performance from 5:41 AM to 7:05 AM

SMS & Mobile

Degraded performance from 5:41 AM to 7:05 AM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Our monitoring has alerted us to an outage with our Tier1's SMS gateway.

    The outage lies with our upstream Tier 1 carrier. The outage is only affecting inbound and outbound SMS.

    Our upstream carrier is currently investigating the issue.

    The next update will be provided in 30 minutes.