Aatrox Communications - SIP trunks unable to authenticate – Incident details

All systems operational

SIP trunks unable to authenticate

Resolved
Major outage
Started about 6 years agoLasted about 1 hour

Affected

Australia

Operational from 7:52 AM to 7:52 AM, Major outage from 7:52 AM to 9:13 AM

SIP Trunking (Australia)

Operational from 7:52 AM to 7:52 AM, Major outage from 7:52 AM to 9:13 AM

Updates
  • Resolved
    UTC
    Resolved

    Please be advised that our upstreams engineering team have performed a change and services have restored. If you are still experiencing issues please contact our support team for further assistance.

  • Update
    UTC
    Update

    We are getting reports of trunks unable to register. Our upstream is urgently investigating this and an update will be provided in 1 hour

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.