Aatrox Communications - Outbound SMS messages failing – Incident details

All systems operational

Outbound SMS messages failing

Resolved
Degraded performance
Started 6 months agoLasted about 1 hour

Affected

Australia

Degraded performance from 5:41 AM to 7:05 AM

SMS & Mobile

Degraded performance from 5:41 AM to 7:05 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Our monitoring has alerted us to an outage with our Tier1's SMS gateway.

    The outage lies with our upstream Tier 1 carrier. The outage is only affecting inbound and outbound SMS.

    Our upstream carrier is currently investigating the issue.

    The next update will be provided in 30 minutes.