Aatrox Communications - Notice history

All systems operational

Australia - Operational

100% - uptime
Jul 2020
Aug 2020
Sep 2020

New Zealand - Operational

100% - uptime
Jul 2020
Aug 2020
Sep 2020

PABX Hosting - Operational

100% - uptime
Jul 2020
Aug 2020
Sep 2020

Billing Platform - Operational

100% - uptime
Jul 2020
Aug 2020
Sep 2020

Notice history

Sep 2020

No notices reported this month

Aug 2020

Voice Service Degradation
  • Resolved
    Resolved

    Our upstream provider has advised that issues with loss of registration, One-way audio and poor audio quality have now been resolved. We will post a PIR as soon as we have it.

  • Investigating
    Investigating

    Our upstream provider is currently investigating reports of a small number of trunks that are experiencing loss of registration, one-way audio, and voice quality issues. We are working closely with their engineers to establish the cause of the failure and to restore Voice services as soon as possible.

Jul 2020

SIP trunks unable to authenticate
  • Resolved
    Resolved

    Please be advised that our upstreams engineering team have performed a change and services have restored. If you are still experiencing issues please contact our support team for further assistance.

  • Update
    Update

    We are getting reports of trunks unable to register. Our upstream is urgently investigating this and an update will be provided in 1 hour

  • Investigating
    Investigating

    We are currently investigating this issue.

Jul 2020 to Sep 2020

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